Data We Collect and Why We Use It
When you open an account, we collect your name, contact details, and the payment method you chose — whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. We use this information to verify your identity, process transactions, and keep your account secure.
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If you contact our support team, we retain that conversation to resolve follow-up queries. We also collect device and session data — your browser type, IP address, and pages visited — to diagnose technical issues and improve how the platform loads on mobile. We do not
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sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is limited strictly to what those processors need to complete your transaction. Where we share data with service partners, we require them to handle it under equivalent privacy standards. Availability
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of certain features depends on local law and eligible regions. We keep your account data for as long as your account remains active and for a further period required by applicable regulations. You may request a copy of the data we hold on you, or ask
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us to delete it, at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.